Hospitality organisations in the unorganised sector
make huge investments in human resources concerning the efforts of hiring, training,
development and retention of employees with them. Therefore, employee turnover
is critical for any organisation in the industry as it is a common phenomenon in
recent times. It bears lots of negative impacts on the productivity and consistency
of the organisations, in providing proposed product and services. The frequent
change in the workforce will change the quality of output as well as the work culture
of the organization. It is exorbitant to any service organization. An efficient
Human Resource Department is indispensable in this concern to recognize the
mess timely and to do accordingly to get a committed and satisfied workforce.
The article focuses on the reasons for high turnover and employee satisfaction
on job, company and superior related matters.
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